Phone support is available free of charge during regular business hours to assist new and existing customers with WiFi and ISP email related issues.
Please call 360-376-4124 for support. If a resolution is not possible via phone, standard service charges will apply.
Computer Repair | Remote Support | Technical Support | Networking | Hardware Installation | Maintenance
Orcas Online Technical Services can be purchased anytime at our current hourly rates.
Remote Support: Standard Fee
$50 minimum, $85 per hour
House call: Standard Fee
+$25 out of Eastsound (first hour)
$85 Minimum
In Office Support: Standard Fee
$50 minimum
Standard Response Time
Get the best tech support on the island with an Orcas Online support contract.
Receive 2 free support hours per month, any way you’d like them!
Field Call
(30 min minimum)
Remote Support
(30 min minimum)
In-Office Support
(30 min minimum)
Priority Response:
Support Contract Customers receive top priority scheduling.
We do our best to provide 3-hour or same-day response for emergency calls!
Month to Month
We don’t lock you in, cancel any time.
Additional hours in a month are billed at the following schedule:
3 – 10 Hours: $65/hr (25% off)
+11 Standard Rate
Note: Field Calls are billed shop to shop.
Offering Tech Support & Internet on Orcas for over 20 years Computer Repair Remote Support Technical Support Networking Installation & Maintenance
Normal Office Hours
Remote Support: Standard Fee
$25 per 15-min, $85 per hour
House call: Standard Fee
+$25 out of Eastsound (first hour)
$85 Minimum
In Office Support: Standard Fee
$50 minimum
Personal Network Analysis: Standard Fee
Parts: Standard Charge
Our Residential Support Plan is designed for customers on Orcas Island who require ongoing support for their home network, computers and devices.
Same Day Response
Remote Support: 30% off
$17.50 per 15-min, $60 per hour
House call: 20% off
+$25 out of Eastsound (first hour)
$70 Minimum
In Office Support: $20 off
$40 minimum
Personal Network Analysis: 30% off
Parts: 10% off
Our Business Support Plan is designed for customers on Orcas Island who need premium response times to keep their network up and running 24-7.
Extended Hours | 2 Hour Response
Remote Support: No Charge
House call: 33% off
+$25 out of Eastsound (first hour)
$55 Minimum
In Office Support: 33% off
$30 minimum
Personal Network Analysis: 1/yr FREE
Parts: 20%off
